Approved at the first inspection.
Every inspection that fails costs our client time. We plan quality into each package, from the material submittal to the final test, so consultants and authorities can approve the work the first time they see it.
Quality Manual
Certified to ISO 9001:2015Certificate valid to 28 December 2026How we plan, control, inspect, test and hand over our work, from tender review and design to non-conformance, audits and improvement.
The first two pages can be read here. The full manual is emailed to you once we approve your request.
Published for information only. The manual describes our system and the standards we aim to achieve. It is not part of any contract, creates no obligation or liability for AZEMCO, and is not to be used in any claim or dispute.
- 1Our quality policy
- 2About this manual
- 3Context and interested parties
- 4Leadership and responsibilities
- 5Planning
- 6Support
- 7Tender and contract review
- 8Design and engineering
- 9Procurement and suppliers
- 10Construction and installation
- 11Testing, commissioning and handover
- 12Maintenance services
- 13Non-conformance and corrective action
- 14Performance evaluation
- 15Improvement
From the first submittal to handover.
Six steps that the manual sets out in full, with the inspection and test plans behind them.
- 01
Submittals
Materials, shop drawings and method statements are approved by the consultant before anything is ordered or installed.
- 02
Mock-ups
A first installation of each repeated item, such as a bathroom, a riser or a typical floor, is approved before roll-out.
- 03
Inspection and test plans
Every package has an ITP that names each hold point, who inspects it and the record kept.
- 04
Non-conformance
Anything that does not meet the specification is recorded, corrected and closed, and the cause is fixed.
- 05
Testing and commissioning
Five levels of testing end with the integrated systems test, witnessed by the consultant and the authorities.
- 06
Handover
As-built drawings, manuals, test certificates and training, with snags closed before the final inspection.
The other four.
